Audi Five Dock is a renowned Audi dealership located in Five Dock, NSW, Australia. With a 4.1-star rating from 366 reviews, the dealership has built a reputation for providing excellent service and a wide selection of cars. The dealership offers in-store shopping, in-store pick-up, and delivery services for the convenience of their customers. Open from 8:30 AM to 5 PM on weekdays and from 8:30 AM to 5 PM on weekends, Audi Five Dock provides ample opportunity for customers to visit and explore their offerings. The friendly and knowledgeable staff, including sales representatives like Alexis and Aari, are dedicated to providing an exceptional car-buying experience. From their extensive car selection to their customer service, Audi Five Dock continues to be a popular choice for individuals in the market for a new Audi.
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Reviews
I had the most wonderful experience at Audi Five Dock during this exciting time buying my first car. Thank you especially to Alexis and Aari for your amazing service who made this process smooth and such a joy. The expansive knowledge, professionalism, dedication, patience and care the staff showed are qualities that made my experience so comfortable. The staff go above and beyond to ensure you walk away a happy customer.
On top of everything, I was generously gifted a beautiful box to congratulate me on my first car. Thank you team for celebrating with me.
I definitely recommend coming to this dealership to anyone looking to buy an Audi.
Exceptional 5 ⭐️⭐️⭐️⭐️⭐️ service from start to finish!! What an experience 👌🏻 Such a seamless transaction! Giuseppe you are incredible and it’s been such a pleasure doing business with you!!! Your service is second to none! Ari, Eric, Sofia and ALL of the Audi Fivedock team are Fantastic! When I was on the hunt for an Audi, I couldn’t help but notice Audi FiveDock plates on all the Audis on Sydney roads. Now I understand why!! This is your go to place, do not go elsewhere, trust me 👌🏻 You’ve got a customer for LIFE @AudiFivedock! Forever grateful for this most memorable experience 🙏🏻
I recently purchased an Audi Q7 from Audi Five Dock. it was an exceptional experience from start to finish. From the moment I stepped foot onto the Audi Five dock center Mr, Jason welcomed us very well and patiently answered all my questions and provided me with all the necessary information to make an informed decision. The negotiation process also was fair and transparent. Jason worked with me to find a price that I was comfortable with without any pressure tactics or hidden fees. I appreciated his professionalism as I am really enjoying my Q7. Will definitely come back to you guys.@ for next car🤩🤩🤩
5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ service Thank you very much.
Bought a car from Audi five dock today. They are absolutely nice people and easy to deal with. Thanks to the gentleman Jason Y who so patient and us through the purchase process. Will definitely come back to you guys.
5 star service! Thank you
Flawless experience from start to finish. I purchased a second hand car from Audi Five Dock and was an extremely fussy buyer. Stephen answered all my questions with patience, friendliness and understanding. Steven, Mark and the rest of the team made it very easy to trust them and purchase with confidence.
Upon picking up the car I had an issue with very squeaky breaks, and the team handled it flawlessly - without any questions asked, they had me return the car to them for repairs. Before I knew it they had a replacement Audi for me to drive in the meantime, and reassured me they would put brand new breaks on my car and rectify the issue. Upon picking up my car after the repair, it drove like an absolute dream and the issue was completely gone. Steven & Mark's communication was excellent and I am very happy with my experience and purchase. I will definitely be back in future!
PURCHASED MY 2ND AUDI from AUDI FIVE DOCK!
Same As my first purchase experience back to 6 years agao, I have experienced 5 star service from this awesome professional dealership. I can't be more happier about my new car and the services provide during the process.
Special Thanks to Eric Zhao and Reham, you are wonderful!
I highly recommend AUDI Five Dock!
Bought a used Audi Q7 from Audi Five Dock.
Thank you team @Audi Five Dock for the exceptional customer experience. Having dedicated and customer-focused staff can really make a difference to the car buying process.
Special thanks to Stephen Thomas, who was extremely professional, diligent and always mindful to our needs throughout the entire process.
Best car buying experience I've ever had. Thank you Mark and Sophia for your generous time, and advice.
I highly recommend the Audi Five Dock.
I had horrid experience at Audi five dock.
I was lied to several times by the sales and finance department, one lie which would have costed me $5000 extra in the long run (but who cares as long as they seal the deal).
I still went ahead with them and purchased. However, 2 days after taking my new car I was called and told they mistakenly charged me $2500+ less than they should have. Before buying the car, the sales dep offered me a service pack for free and it was included in the contract. I even brought it up to the finance guy and I was reassured that it was included.
They asked me (after I've already taken the car) for $2500 more otherwise it would come out of the trainees wages, which seems really illegal and immoral too.
I then phoned the general manager who was defending his lying employee. After I began listed every lie one by one, He eventually left it and did not ask for the additional $2500+ and ended the call abruptly.
To top it all off, my car came with 2 interior scratches which I was promised over 10 times would be resolved. I would email, no answer. I would call, they would tell me they'll write up an email and they never do. I even went in person and they promised they will get back to me and have it fixed, it never happened. It was a 5 month battle until finally the service department took matters into their own hands and bypassed sales refusal to even look into the matter. (I've given service a 5 star review)
This is all but half of the issues I had with Audi Five dock, I would best avoid this place. It is unprofessional all the way from the top. from Management, Sales and even Finance, all there staff seem to be trained to lie through their teeth.
I'm not someone who writes negative reviews but these guys shocked me with how bad they were. It would be interesting to see how Audi Responds to this review if at all.
Exceptional 5 ⭐️⭐️⭐️⭐️⭐️ service from start to finish!! What an experience 👌🏻 Such a seamless transaction! Giuseppe you are incredible and it’s been such a pleasure doing business with you!!! Your service is second to none! Ari, Eric, Sofia and ALL of the Audi Fivedock team are Fantastic! When I was on the hunt for an Audi, I couldn’t help but notice Audi FiveDock plates on all the Audis on Sydney roads. Now I understand why!! This is your go to place, do not go elsewhere, trust me 👌🏻 You’ve got a customer for LIFE @AudiFivedock! Forever grateful for this most memorable experience 🙏🏻
I recently purchased an Audi Q7 from Audi Five Dock. it was an exceptional experience from start to finish. From the moment I stepped foot onto the Audi Five dock center Mr, Jason welcomed us very well and patiently answered all my questions and provided me with all the necessary information to make an informed decision. The negotiation process also was fair and transparent. Jason worked with me to find a price that I was comfortable with without any pressure tactics or hidden fees. I appreciated his professionalism as I am really enjoying my Q7. Will definitely come back to you guys.@ for next car🤩🤩🤩
5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ service Thank you very much.
Location
1 Parramatta Rd, Five Dock NSW 2046, Australia
Hours
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Monday
08:30 AM - 05:00 PM
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Tuesday
08:30 AM - 05:00 PM
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Wednesday
08:30 AM - 05:00 PM
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Thursday
08:30 AM - 05:00 PM
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Friday
08:30 AM - 05:00 PM
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Saturday
08:30 AM - 05:00 PM
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Sunday
10:00 AM - 05:00 PM